A transaction that should have posted as a credit/refund was processed as a purchase charge instead.
A coding error in your payment integration flipped a refund transaction into a new charge.
A processing bug, not a customer dispute in the usual sense — fix the root cause if you see more than one.
Your system's record of the transaction type actually intended.
Submit documentation of the intended transaction type and correct it with your processor.
Not validating transaction-type coding (credit vs. purchase) in your payment integration.
Test refund/credit coding paths after any payment integration change.
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