Mastercard Reason Code 4841

A recurring subscription or digital-goods charge continued after the cardholder cancelled.

A cancellation request wasn't processed before the next billing cycle, or the digital-goods delivery terms weren't honored.

Subscription and digital-goods sellers are the ones exposed — proof of active subscription status at billing time is key.

Account activity log showing no cancellation was on file as of the billing date.

A cancellation flow that's slow, hidden, or doesn't confirm the cancellation in writing.