Discover Reason Code UA01

What is

A fraud claim on a transaction made in person, card present.

A stolen or counterfeit card was used at a physical point of sale.

Relevant to merchants with a physical storefront.

Signed receipt and any ID verification performed at sale.

Submit the signed receipt and any identity verification performed at sale.

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Not keeping signed receipts or ID-check records for in-person sales.

Require ID checks on high-value in-person purchases.