The cardholder disputes a fee charged in addition to the base transaction amount.
A surcharge, convenience fee, or added transaction fee wasn't clearly disclosed or agreed to.
Disclosure at checkout is the entire defense — fees not clearly shown are hard to win.
Checkout record showing the fee was disclosed and the customer accepted it before paying.
Submit checkout records showing the fee was disclosed and accepted.
Adding fees that aren't clearly itemized and acknowledged before checkout completes.
Itemize all fees clearly at checkout and require explicit acknowledgment before payment.
Flat monthly fee, keep 100% of what you win.
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