Discover Reason Code RN2

What is

A refund was issued, but through the wrong method (e.g., cash instead of back to the card).

The merchant refunded the customer through a different method than the original card payment.

Refunds should generally go back to the original payment method — proof of what method was used matters.

Refund record showing the method and amount used.

Submit the refund record; if it went to the wrong method, process a corrected refund to the original card.

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Refunding by cash, check, or store credit when a card refund was required/expected.

Always refund to the original payment method unless the customer explicitly agrees otherwise in writing.