Discover Reason Code AT

What is

The cardholder says the charged amount was altered from what they agreed to.

A receipt or charge amount was modified (e.g., a tip added) without the cardholder's clear consent.

Your order and receipt records proving the agreed amount are the core defense.

Order record and receipt showing the amount agreed to by the customer.

Submit order/receipt records showing the charged amount matches what was agreed.

Trusted by over 6,000+ companies

Adjusting a charge amount after the fact without documented customer consent.

Get explicit, documented consent for any post-authorization amount adjustment.