The card number charged isn't a valid, assigned account number.
A data-entry error or card-testing fraud attempt used a card number that doesn't correspond to a real account.
Often a sign of card-testing fraud activity on your checkout, worth investigating beyond this one dispute.
Your checkout's card-validation log at time of purchase.
Submit your validation log; this is rarely fightable if the number truly wasn't valid.
Not running basic card validation (Luhn/format check) before attempting authorization.
Add card-testing detection (failed-auth velocity limits) to catch this pattern before it recurs.
Flat monthly fee, keep 100% of what you win.
Get started with Trace